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THIS Woman-owned small business IS MAKING big impact in the government space.


At Bixa, we bring brilliant experiences to government agencies. Our user research research is grounded in cognitive science to craft powerful, human-centered interactions. Bixa gets into the minds of your customers and delivers fresh psychological insights that drive strategic decisions. 

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THIS Woman-owned small business IS MAKING big impact in the government space.


At Bixa, we bring brilliant experiences to government agencies. Our user research research is grounded in cognitive science to craft powerful, human-centered interactions. Bixa gets into the minds of your customers and delivers fresh psychological insights that drive strategic decisions. 

Holistic service Design

Any point where brand and customer meet contributes to a customer's experience. We design cohesive, end-to-end experiences across touchpoints such as web, mobile, call center, retail, wearables, AI systems, and more. Map your end-to-end experience with a comprehensive service blueprint.

Brand STRATEGY 

Strategic planning that includes visioning workshops, market assessments, and customer segmentation lays the framework for serious impact. Every brand has a story, and we help you find the one you will to put out into the world. We combine stakeholder goals with customer needs to create strategy that sticks.

Customer Research

Through psychographic (how people think) and behavioral (how people act) research, we discover what makes your customers tick. Through interviews, user testing, focus groups, analytics and more, we uncover what motivates and thrills your key customer segments. Communicate customer research through personas, journey maps, and more.

CONTENT Building

Our storytellers mine for memories, and craft cross-channel messages in compelling tales. This capability includes content inventory, copywriting, content style guides, social media strategy, editorial calendars, blogs, and more.

 

UX/UI Design

Expertly-crafted designs align with your vision and matter to your customer personas. We help you convey your brand with more than words. At each touchpoint, we craft experiences that not only satisfy, but captivate. Our research team conducts usability testing on wireframes and prototypes to make sure the design hits home with customers.

Digital Marketing

Our digital campaigns are guided by your vision, backed by user research, and built with your KPIs in mind. Whether a social media or SEO campaign, we'll track results with analytics and ensure that what you spend your time on makes an impact.


TRAINING

Cutting-edge in-house training in User Experience, tactical management, and leadership brings you the latest research, best practices, and vetted tools you can immediately use on the job. Through a partnership with UX Masters Academy, we are able to offer advanced UX certifications in UX Research, UX Design, UX Content Strategy, and UX Project Management.  

Success COACHING

Once we have collaboratively designed an experience that matters to customers and aligns with your vision, we stick with you to fuel your momentum and continue your drive for successful implementation. Proven coaching programs for executives and key leaders enhance leadership self-awareness, fuel career momentum, and power productivity. 

STAFFING

Your leaders are your brand. We find top talent that makes a difference. For over 15 years, organizations have relied on our experts to find the IT, creative, user experience, and strategy talent they need.

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Ignite YOUR impact


We are an agency of fearless thinkers, creators, and builders. We spark change and transform brands.

LIGHT THE MATCH

Ignite YOUR impact


We are an agency of fearless thinkers, creators, and builders. We spark change and transform brands.

LIGHT THE MATCH